Thursday, 17 April 2014


The Food and beverage service sector

According to Cousins, Foskett and Gillespie (2002:11), the food and beverage service industry is divided into two sectors; the profit oriented sector and the cost provision sector. In the profit oriented sector, marketing is aimed at meeting customers demand, usually in competition with other organisations for profit. Although the profit motivation does not appear in the cost provision sector, the need to satisfy customers demand does not appear in the strains of a given budget. It is generally recognized for instance that better fed workers, work better and better satisfied patients recover more quickly. Lillicrap and Cousins (2010:3) define these sectors as follows; the General market ( profit oriented) also known as the non-captive, where customers have a full choice of what they want, and the Restricted market (cost provision) which is divide into two parts being the captive and the semi captive. The captive means that customers have no choice like in the welfare, whereas the semi captive means that customers have a choice before entering like the marines, airline, trains and some hotels. The customers could have chosen alternatives to these but once chosen, have little choice of food and drinks other than those on offer.

Davis, Stone and Hockwood (1998:6) state that the food and beverage sector is made up of two sectors being the commercial sector and the subsidized or welfare sector. The commercial sector may be defined as operations in which profit is a primary concern. Such outlets exist not only in private ownership, but also in the publicly owned sectors of the economy. Their turnovers also make part of the GDP. The subsidized or welfare are operations which making profit from catering facility is not the outlet’s primary concern. Since the operations are either completely or partially subsidized by a parent body, such establishment’s primary obligation is the well being and care of their customers or patients. Unlike customers frequenting commercial sectors, these customers often do not have a choice of the catering facility. Some non commercial operations are subsidized by the government that dictates allowance per head, or by parent companies that may have similar arrangements. According to Foskett, Ceserani and Kinton (2003:10-11), examples of commercial establishments are hotels, lodges, pubs and clubs, inns and restaurant, whereas example of non commercial sectors are institutional catering, prisons, hospitals, schools and armed forces.

References

Cousins, J. Foskett, D. Gillespie, C. (2002). Food and Beverage Management. 2nd edn. United Kingdom. British Library Cataloguing in Publication.

Davis, B. Hockwood, A. Stone, S. (1998). Food and Beverage Management. 3rd edn. 225 Wildwood Avenue, England, London. Buttlerworth-Heineman.

Foskett, D. Ceserani, V & Kinton, R. (2003) The Theory of Catering.Tottenham Court Road, London. British Library.

Lilicrap, D. Cousins, J. (2010). Food and Beverage Service. 8th edn. 338 Euston Road, London. British Library Cataloguing in Publication.

Thursday, 10 April 2014

Licensing in the Hospitality Industry





Licensing in the
Hospitality Industry


This
study has been carried out to help people understand the importance and the
meaning of licensing within the hospitality industry. This study will explain
where this licensing applies within the industry and in which sectors of the
industry.


In
order to sell intoxicating liquor in the UK, licenses are required. These
licenses govern the type of liquor that can be sold, the extent of the market
that can be served and the times of opening or permitted hours. There are also
regulations on restrictions for off sale; supply to young persons. Restrictions
are made by the government and penalties for infringements are applied, not
only to the licensee or their staff, but also to the customers. In all cases of
doubt as to legal issues and concerns, a licensing solicitor should be
consulted (Cousins, Foskett and Gillespie 2002, p. 113).


Historically,
licensed premises were called Ale, taverns or inns. Ale houses tented to sell
only beer; taverns have become what are now commonly called a public houses or
pub; and inns provided accommodation as well as food and beverages. Today
public houses and bars are licensed for the sale of drinks for consumption
generally on the premises as defined by the STANDARD IDUSTRIAL CLASSIFICATION (2000),
but the sale of food accounts for a substantial portion of receipts of these
establishments. The licensed trade includes public houses, clubs, wine bars and
any bar where alcoholic drinks and often food is offered for sale. Each require
a different type of license in order to sell alcoholic beverages, which
stipulates the range of drinks that may be sold and the opening hours of
operation (Jones, 2002, p, 90)


According
to Lilicrap and Cousins (2010, p.301), these are wide variety of legal
requirements for food service operation. These include company law, liquor
licensing regulation and employment law. The sale of alcoholic liquor is
subject to licensing requirements which have its own objective being; the
prevention of crime, prevention of public nuisance and the protection of
children from harm.


Brown,
Hepner and Deegan (1994, p. 122) states that food and beverage service staff
must know how the licensing laws apply in their places of work because
ignorance could lead the establishment to loosing its license.


References


Cousins, J. Foskett, D.
Gillespie, C. (2002). Food and Beverage
Management
. 2nd edn. United Kingdom. British Library Cataloguing
in Publication.


Jones,
P. (2002) Introduction to Hospitality
Operations.
2nd edn. North Way, Andover, Hampshire. United
Kingdom. British Library Cataloguing in Publication.


Lilicrap, D. Cousins,
J. (2010). Food and Beverage Service.
8th edn. 338 Euston Road, London. British Library Cataloguing in
Publication.


Brown,
G. Hepner, K. Deegan, A. (1994) Introduction
to Food and Beverage Service
. Blackwell Scientific Publications.

Wednesday, 12 March 2014

The term hospitable simply means a person or place who is welcoming, friendly and accommodating to guests. We were asked to look at the most hospitable cities in the world and explain why we say they are hospitable. I chose Dubai as most hospitable city in the world and below here I have listed the main points why I say it is the most hospitable city.
About Dubai
Dubai is an emirate in the United Arab Emirates federation. The main city of the emirate is also called Dubai. The emirate is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country. https: //www.google.co.uk/#q=about+dubai
Culture
The culture of Dubai is influenced mainly by Islamic traditions common to the United Arab Emirates since its population is mainly Muslim. The main difference of Dubai among any other Islamic state is that it is tolerant to the many people who visit it. Because it is a progressive city visitors can freely practice their religion. In fact, there are several non-Islam churches in the Jebel Ali area which are Protestant, Catholic and Greek Orthodox. There are also a couple of Hindu temples and a Sikh Gurudwara in here. Although people are free to practice their own religion, they may not publicly give out religious literature. The government tolerates the different religious groups and as much as possible does not interfere much in their activities.
Although it is tolerant to the many practices of its visitors, it still maintains it unique culture. Many sporting events are being held to remind people of their heritage such as camel racing, sailing and falconry. Its national language is Arabic although people also communicate in English. What makes Dubai stand out is that its people are courteous and hospitable, always ready to lend out a helping hand. http://www.cityofdubaiguide.com/tips.html

Dubai is known for its extraordinary luxury hotels that pamper guests with tony rooms, refined international food and extra-special amenities. Alcohol which is prohibited in many Arab states is tolerated in Dubai. There are licensed restaurants and hotels that serve alcohol to its customers. Smoking can also be practiced here. The most popular way is by using Shisha pipes. These are water pipes that use flavored tobaccos that are usually enjoyed in cafes and restaurants.
Safety and Security
Dubai is considered as one of the safest cities of the world so there is no problem in walking around and sightseeing.  It is one of the safest places in the world.  Dubai is now regarded as being one of the top five safest cities to live. Crime levels here are very low. Offences against another person and other crimes such as theft are kept in kept check by a vigilant police force, whilst the fact that only 1.7% of the population is currently unemployed clearly plays a large role. 

Dubai Weather

Dubai whether does not vary much. However, in some months Dubai is extremely hot and reasonably cool for a few months of the year.



Dubai has only two seasons, summer and the winter. Summer starts around mid April. The temperature is around 30-32C till end April. Then it gradually starts increasing. So during June to October the temperature will vary from 35 – 40C. This is the extremely hot season of the year. Also, there are days where the temperature could go up to 45C.It is hard to walk during the daytime in summer months. It is hot even in the night.

  “Winter” starts around the beginning of November. Dubai weather changes from extremely hot humid to nice and cool days in November. Temperature could drop from 33C to 20C during this month. December-January is the peak of winter. Temperature could drop to 15C during the daytime. 

 Due to the Dubai weather pattern, November to April is the best time to visit Dubai. You can enjoy the sun, sandy beaches and desert dunes throughout the day during this period. Dubai government hosts different events based on Dubai weather. Dubai Shopping Festival, Dubai Summer Surprise are a couple of them. http://www.thatsdubai.com/dubai-weather.html